Data and privacy

Where your files go, who can read them and what is sent to third-party services.

Your projects

• Your projects are saved online, on Google Cloud (Firebase) infrastructure.
• Only you and the members you invited can open a project. An invite link expires after 24 hours.
• You can export a project at any time (Export (zip)) and delete it permanently from the trash.

Isolated compilation

Each compilation runs in an isolated, temporary environment on our servers: it can't reach other projects or the rest of the system, and its temporary files are deleted afterwards. The same goes for charts generated from your tables.

AI assistant

When you use an AI feature, the text needed for the request (your message, the passages or files concerned, the compile log if relevant) is sent to the AI model provider, OpenAI, to produce the answer. Nothing is sent until you use the AI.

Photo and paper searches only send keywords to the services concerned (image libraries, arXiv, Crossref).

Sign-in

Sign-in goes through Google. PrismaTex receives the basic details of your Google account (name, e-mail address) to create your account. A session cookie, valid for 14 days at most, keeps you signed in.

Payments

Payments are processed by Paddle. PrismaTex never sees or stores your card numbers.

Technical logs

Our servers keep technical logs, which may contain IP addresses, for a limited time, for security and troubleshooting.